Returns & Exchanges
At BuyRainbow, we want your home to be your sanctuary, which is why we offer a 30-day hassle-free return policy on all decor and furniture items. If your purchase doesn't perfectly fit your space, we are here to help with simple returns and exchanges.
Initiate Your Request
Visit our online Returns Portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back to us safely.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing